Effective Date: January 1, 2025

Last Updated: April 20, 2025

1. Our Commitment to Child Safety

House of RC is committed to creating and maintaining a safe online environment for all users, especially children. We have a zero-tolerance policy towards any form of Child Sexual Abuse and Exploitation (CSAE). Protecting children is a paramount responsibility, and we take any violation of this policy with the utmost seriousness.

This policy outlines prohibited conduct and content related to CSAE on House of RC and the actions we will take in response to violations.

2. Scope

This policy applies to all users of House of RC and all content generated, shared, or posted on our services, including but not limited to text, images, videos, audio, links, user profiles, private messages, and live streams.

3. Definitions

For the purpose of this policy, Child Sexual Abuse and Exploitation (CSAE) includes, but is not limited to:

• Child Sexual Abuse Material (CSAM): Any visual depiction (including images, videos, illustrations, cartoons, AI-generated content) or audio recording that sexually exploits a child or depicts child sexual abuse. This includes material where individuals depicted appear to be minors, regardless of the actual age of those involved.
• Solicitation of Minors: Any attempt to lure, entice, or persuade a minor (or someone believed to be a minor) into sexual activity, offline meetings for sexual purposes, or the production of CSAM.
• Grooming: Actions deliberately undertaken to build a relationship or trust with a child (or someone perceived as a child) with the intention of future sexual abuse or exploitation. This can include inappropriate questioning, sharing personal information, gift-giving, or attempts to isolate the child.
• Sexual Extortion ("Sextortion"): Threatening to distribute intimate images or information about a minor to coerce them into sexual acts, providing more explicit content, or other demands.
• Promoting or Facilitating CSAE: Sharing information, resources, links, or instructions that enable, encourage, or facilitate any form of CSAE.

4. Prohibited Content and Conduct

The following activities are strictly prohibited on House of RC:

• Creating, uploading, posting, sharing, distributing, or linking to any form of CSAM.
• Engaging in grooming behaviors targeting minors or users perceived to be minors.
• Soliciting minors for sexual purposes or explicit content.
• Engaging in or threatening sexual extortion against minors.
• Promoting, glorifying, or facilitating CSAE in any form.
• Sharing personal identifying information of minors in a context that could place them at risk of exploitation.
• Using House of RC to coordinate or plan offline activities related to CSAE.

5. Reporting Suspected CSAE

The safety of our community relies on vigilance from both our team and our users. We strongly encourage anyone who encounters content or behavior they suspect violates this policy to report it immediately.

• How to Report: Use the built-in reporting tools available on content posts, profiles, or messages. Click the 'Report' button at the bottom of the page and select “CSAE” or type or email us at contact@houseofrc.com.
• What to Include: Provide as much detail as possible, including links to the content/profile, usernames involved, and a description of why you believe it violates this policy.
• Urgency: Reports related to suspected CSAE are treated with the highest priority by our safety team.

Do not attempt to investigate yourself or collect/share suspected CSAM. Report it directly through the designated channels.

6. Enforcement and Platform Actions

Upon receiving a report or detecting potential CSAE content or conduct, House of RC will take appropriate action, which may include:

• Review and Investigation: Our trained safety team will promptly review the reported content or behavior.
• Content Removal: Any content confirmed to violate this policy will be immediately removed.
• Account Suspension/Termination: Users found to be violating this policy will face account suspension or permanent termination without warning.
• Preservation of Evidence: We may preserve evidence related to the violation in accordance with legal requirements.
• Reporting to Authorities: House of RC is legally obligated in many jurisdictions to report identified instances of CSAM and potentially other forms of CSAE to relevant law enforcement agencies and/or designated organizations (such as the National Center for Missing and Exploited Children (NCMEC) in the U.S., or equivalent national bodies). We will comply fully with these legal obligations.

7. User Responsibility

All users are expected to adhere to this policy and our Community Guidelines. By using House of RC, you agree not to engage in any prohibited activities. Help us keep the community safe by using our reporting tools responsibly.

8. Policy Updates

We may update this policy from time to time to reflect changes in legal requirements, platform features, or best practices. We encourage you to review this policy periodically. Continued use of House of RC after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this policy or our approach to child safety, please contact our Safety Team at contact@houseofrc.com.

House of RC 2.0 is taking a giant leap with focus on personalisation, usability, mobility, engagement and pure fun! 

January 25, 2023 – We’re extremely proud and excited to announce the immediate launch of House of RC 2.0. We launched 1.0 almost exactly two years ago and it’s now used by thousands of users around the world every month. It has become the de-facto signup platform in many countries and different RC federations around the world uses it for their races. With over 2000 RC resources, 1500 tracks, 1400 products and 1200 organizations it’s the biggest RC database in the market. This gives users, who are part of creating the content, great value when everything is in one place and the possibility to provide unique experiences. The number of different ways people uses the platform has astonished us and we have have just started.

With version 2.0 we’re taking a giant leap in many different areas. We have focused on five different themes to deliver the best value and experience for the community and industry:

• Usability and readability
• Mobile experience
• Engagement and interactivity
• Personalisation and branding
• Stability and performance

Each theme in itself requires an article to explain all the changes, improvements and new features. Overall there are over 200 new features, big and small as well as enhancements and bug fixes. Read all about it at https://houseofrc.com/news.  

“This lays the foundation for the future of House of RC and takes the whole experience to the next level. We couldn’t be happier about the result and we can’t wait for our users to try it out and see how they will build their workbenches and profile pages.”, says Conny Svensson, founder of House of RC.

One of the biggest improvements is the mobile experience, more than half our members uses House of RC from their phones, either thru the iOS or Android apps or directly in the web browser. The navigational structure and how you interact with the content has been completely revamped. The apps have been updated to deliver and even better native experience with push notifications and rich photo viewer for even more engaging experiences on the go. Make sure to update or download the app for your phone for the optimal experience.

What really sets this release apart from 1.0 is the new clean design, it’s light and airy. It’s much easier to consume and interact with. But if you like the dark you can choose a different theme and even completely customize the start page, which we now call the workbench. As an insider you will be able to design your profile page, change colors, background and the layout of the page and order of the panels. This lets you design your profile and make it personal or your organisation’s profile page to fit your brand. It’s a whole web site building tool but data driven with RC content.

We have rebranded the supporter plan into the new insider program. As an insider you will now have access to many exclusive features that really make you standout as well as make your experience better. At the same time we always look at creating the best possible experience for our core user base on the free tier, this will never change. We will also provide insider only content and also introduce a new business model later where people can earn money on their RC content as an insider. We want to build a healthy platform that benefits everyone.

There are so many things we could talk about but we think it’s better you just head over to https://houseofrc.com and experience it yourself. If you want to know more about what’s new go to https://houseofrc.com/news to read all about it. Don’t forget to follow us on Facebook at https://www.facebook.com/houseofrc and engage in House of RC Members group. Please share this news with your friends and in your channels, we want everyone to have a chance of trying the new House of RC.

Press contact: contact@houseofrc.com

Press images: Link to press pack 

House of RC and RC360 are trademarks of Pixits.

One key goal with House of RC 2.0 has been to raise the level of engagement and interactivity on the site. It should not be just a place to find info or sign for an event but also discuss and engage with the content. Facebook is great and we would be foolish to think we could compete with that but there is a point in discussing and engage with content in a structured way that can also be easily found over time. Facebook has their smart algorithms that serves you the posts they know will generate the most click and engagement, they’re not serving you what you want. It’s also much more here and now in the moment. But let say you want to go back in time to find that setup sheet or that race report, it’s not that easy.

We think that a platform built from the ground up around all the things that matters in RC, tracks, clubs, brands, products, events, etc and make a structure around it and how they link to each other we can create more convenient and sustainable value. It’s not replacing what’s out there but complementing it. What House of RC 2.0 could replace are forums as it now provides all the same functionality but maybe served a little bit differently. It’s like we merged Facebook and forums together but with a terminology and structure built around RC.

When you enter House of RC 2.0 you will immediately see a big button encouraging you to share something RC related, it could be a post, a link, an image a video or anything really like starting a discussion. This is the RC Wall, it shows all the latest “global” posts from the community as well as resources from your network and your favorites. This means you’re in control of what is shown here by building your network of organisations and users or adding favorites to your club, home track or products you own. Whenever there is new content posted on those pages you will see them on your wall. All posts you create will show up on your personal profile page as well, but you can go in and hide them from your profile if you want to. We provide a lot of flexibility but are trying to struck a balance and still make it easy and quick to work with.

Something that is also new is that you can like and comment on EVERYTHING! This means that you can ask a question about a product on the product page, or like a setup sheets someone posted, write something on the event page. So this makes every item a potential forum thread. How do you know when someone commented on something you posted? You will get an email (there will be an opt out for this) and if you have the app installed you will receive a push notification. Clicking on the email or the notification will bring you right into the conversation. We also added a whole new menu for notifications so it’s easy to check when any of the pages you follow have updated content or when there are new events at your local club. When don’t want you to miss anything important in your RC world!

We also made it easier to share content outside of House of RC, on every post there will be a Share function but also there will be a Share button on each page as explained earlier on the mobile experience. You can now easily send this via email, message or post on Facebook when you find something ingesting or want to share your next event. We think the structure and data driven nature of House of RC combined with the social graph and great tools of Facebook is a killer combination!

These were only the main features for increasing engagement on the platform, there are many small things we have done to improve this. We’re not done with this and the RC Wall on the start page will continue to evolve to be smarter and better to provide you with real value, not to be optimised for creating monetary value for a big corporation. We build House of RC for the community by the community!

We launched 1.0 almost exactly 2 years ago and it’s now used by thousands of users around the world every month. It has become the de-facto signup platform in many countries and different RC federations around the world uses it for their races. With over 2000 RC resources, 1500 tracks, 1400 products and 1200 organisations it’s the biggest RC database in the market. This gives users, who are part of creating the content, great value when everything is in one place and the possibility to build unique features. The number of different ways people uses the platform has astonished us and we have have just started. But this has not without friction or problems. Many of the original designs weren't scaling or the user interface was too flexible and had too many options or just not intuitive enough.

To be able to move forward and build new features we needed to take some big steps in a number of areas to be able to scale and still make it fun and intuitive to use. We had to set certain things aside that we know a lot of you users wants to be able to focus on this release. But now we have something that we feel confident and proud of to take us into the next phase of the platform.

With version 2.0 we’re taking a giant leap in many different areas. We have focused on 5 different themes to deliver the best value and experience for the community and industry. Click on each area to read more about the details and get the full story.

• Usability and readability
• Mobile experience
• Engagement and interactivity
• Personalisation and branding
• Stability and performance

We managed to get more into this release than originally planned, but at the same time we still have things in our development roadmap that we know is needed, but we will ship those as part of continues improvements during the year. Then we have some big very exciting feature that we will start working on for the next phase. 

We hope you like this update and contact us at contact@houseofrc.com with any questions or feedback or support@houseofrc.com if you find any bugs or issues with the new release.

Enjoy House of RC 2.0!

This might be the least exciting part but no the least important part. Stability and performance are key metrics for a pleasant user experience. There will always be bugs in any type of software solution, but the goal is to have all the regular use cases hassle free without any quirks. This might not always be about a bug but receiving a hard to understand technical error message from the backend when trying create a duplicate of something. We have tried to make the most common cases much more pleasant to run into and give back better information to the user. We have bug tracking systems in place so we can see what the most common problems are and then fix them one byt one until only the really rare problems are left.

Stability is also about building for the future. This means we have upgrade our whole software stack both on the server side and on the client as well as the mobile apps. This way we support the newest phones and their features as well as keep up with any type of security measures and other things. The same was we work through and optimise our code so does the Thord part libraries and solutions we rely on. So just by keeping them up to date we automatically can gain stability and performance.

Another part of stability is refactoring code. Over time your code and feature does things it wasn’t designed to do in the first iteration, you add stuff on top and on the side. Refactoring code makes it more manageable and also provide for more flexibility to build new features.

We also need to keep up to date with guidelines from Google and Apple for their platforms as they require certain things that didn’t exist when the apps were originally launched. This necessarily doesn’t giv you any benefits but it’s just to follow their policies. If you choose not to do so they might remove your apps from the App Store and Google Play.

It’s not all about code thou. The database is one of the key parts of a data driven platform. We have optimised the table layout, created better indexes that has improved certain operations from seconds down to a tenth of a second. Another way to improve performance is to optimise and tweaks the queries made to the database, and sometimes caching data to not hit the database at all. We have also increased memory on the database server and configured it to hold more of the data in memory which makes all operations much faster. 
The database are backed up up to 30 days back so we can roll back up to a month, we also have backups on the images and files that are uploaded. These jobs and routines also take time to setup and configure but if everything work as expected you should never need it. This is like being an insurance, time and money spent that doesn’t add any value except feeling comfortable and safe when any accident happens.

The last piece is the physical hardware. House of RC runs on services on Amazon Web Services deployed both in US and Europe to scale and be close to the users. We also have content replicators so static files can be served as close as possible to the user. We have upgraded our EC2 instances on AWS to have more CPUs and more memory. It was part of this upgrade and a move of out domain registrar that caused the domain problem during Christmas when the domain was down for 5 days. That is something we don’t want to ever happen again.

For some people this might be technical mumbo jumbo but we hope it gives you a feeling of how many things that we need to think about and take care of to host and operate a platform like House of RC. We would love to just focus on writing new a great features for you to benefit from, but if the infrastructure and the software stack is not stable and performant we wouldn’t be able to do that.

Next time we will post about one of the biggest new areas of House of RC 2.0, personalization and customization.

These terms and conditions outline the rules and regulations for the use of House of RC's Website.

 

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use House of RC's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of . Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using House of RC's website you consent to the use of cookies in accordance with House of RC's privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, House of RC and/or it's licensors own the intellectual property rights for all material on House of RC. All intellectual property rights are reserved. You may view and/or print pages from https://houseofrc.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

1. Republish material from https://houseofrc.com
2. Sell, rent or sub-license material from https://houseofrc.com
3. Reproduce, duplicate or copy material from https://houseofrc.com

Redistribute content from House of RC (unless content is specifically made for redistribution).

User Comments

1. This Agreement shall begin on the date hereof.
2. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. House of RC does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions ofHouse of RC, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws House of RCshall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
3. House of RCreserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
4. You warrant and represent that:
   1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
   2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
   3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
   4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
5. You hereby grant to House of RC a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

1. The following organizations may link to our Web site without prior written approval:
   1. Government agencies;
   2. Search engines;
   3. News organizations;
   4. Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
   5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
2. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
3. We may consider and approve in our sole discretion other link requests from the following types of organizations:
   1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
   2. dot.com community sites;
   3. associations or other groups representing charities, including charity giving sites,
   4. online directory distributors;
   5. internet portals;
   6. accounting, law and consulting firms whose primary clients are businesses; and
   7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of House of RC; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to contact@houseofrc.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

1. By use of our corporate name; or
2. By use of the uniform resource locator (Web address) being linked to; or
3. By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of House of RC's logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1. limit or exclude our or your liability for death or personal injury resulting from negligence;
2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Consent

By using houseofrc.com, you hereby consent to our disclaimer and agree to its terms.

houseofrc.com will not be liable for any damages experienced in connection with the use of our website.

If you do not agree to our Disclaimer STOP now and do not access or use this website.

Educational and Informational Purposes

The information contained on this website is intended for educational and informational purposes only. It is not intended to be a substitute of either the written law or regulations.

External Links

Some links on this website connect to external websites which are maintained by third parties. houseofrc.com is not responsible for any of the information provided by a third party website.

You are subject to the terms and conditions, disclaimer, and privacy policy of the third party websites when you leave our website.

Personal Responsibility

You acknowledge you are using our website voluntarily and that any choices, actions and results now and in the future are solely your responsibility.

houseofrc.com will not be liable to you or any other party for any decision made or action taken in reliance on the information given by our service.

Contact & Credit

By using our website you are agreeing to the above disclaimer. Should you have any queries regarding anything in this disclaimer please contact us at: houseofrc.com/contact